Privacy Policy

This Privacy Policy explains how Institute of Science, Nagpur collects, uses, stores, protects, and shares information through the Institute of Science, Nagpur student mobile application.

This app is intended for admitted students of Institute of Science, Nagpur to access student services, academic records, examination services, admit cards, grade cards, exam application forms, receipts, and related institutional services.

1. App Owner

The app is owned and operated by:

The app may be developed, maintained, or technically supported by an authorized technology service provider on behalf of Institute of Science, Nagpur.

2. Information We Collect

a. Student identity information

• Student name
• Student ID, registration number, enrollment number, roll number, or similar academic identifiers
• Course, semester, subject, examination session, and academic details
• Login username or student credentials
• Mobile number or email address, if available in institutional records

b. Academic and examination information

• Exam application details
• Admit card details
• Grade card and result details
• Subject details
• Examination fee and receipt details, where applicable

c. Payment-related information

When students make payments through the app, payment processing may be handled by an authorized payment gateway. The app may store transaction reference number, payment status, amount, receipt number, and related confirmation details.

The app does not store full card numbers, UPI PINs, CVV, net banking passwords, or other sensitive payment credentials.

d. Technical information

The app may process basic technical information required for app security, troubleshooting, and service delivery, such as:

• Login session/token information
• Device type and operating system version
• App version
• Error or diagnostic information, where required for support

e. Downloaded documents

When students download or open documents such as admit cards, grade cards, exam forms, or receipts, these files may be stored locally on the student's device according to the device settings and app behavior.

3. How We Use Information

We use student information only for institutional and academic purposes, including:

• Student login and authentication
• Showing student profile and dashboard
• Displaying examination applications
• Generating or displaying admit cards
• Displaying grade cards, results, and academic records
• Processing examination or institutional fee payments, where applicable
• Generating receipts
• Providing student support
• Maintaining security and preventing unauthorized access
• Improving app reliability and fixing technical issues
• Meeting legal, regulatory, academic, audit, or institutional requirements

4. Data Sharing

Student data is not sold.

Information may be shared only with:

• Institute of Science, Nagpur authorized staff and administrators
• Authorized technology service providers maintaining the app or backend systems
• Payment gateway service providers for payment processing
• Government, university, regulatory, audit, legal, or statutory authorities where required
• Hosting, storage, or infrastructure providers used for secure operation of the app

All such sharing is limited to the purpose of delivering institutional, academic, examination, payment, support, security, or compliance services.

5. Payment Gateway

If payment is enabled in the app, the payment transaction is processed through an authorized payment gateway. The payment gateway may collect and process payment information according to its own privacy policy and terms.

The app receives only the payment response, transaction reference, payment status, and related receipt information required for institutional records.

6. Data Security

We use reasonable technical and organizational measures to protect student information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include:

• Secure login
• HTTPS communication with the server
• Restricted administrative access
• Secure storage of authentication tokens on the device
• Server-side access controls
• Audit and support logs where required

However, no digital system can be guaranteed to be completely secure. Students should keep their login credentials confidential and should not share their password or OTP with anyone.

7. Data Retention

Student academic and examination records may be retained as required by the Institute, applicable academic regulations, statutory requirements, audit requirements, or institutional record retention policies.

Payment and receipt records may be retained for accounting, audit, reconciliation, legal, and regulatory purposes.

App login session information stored on the device may be removed when the student logs out or uninstalls the app.

8. Student Rights and Requests

Students may contact the Institute for:

• Correction of incorrect student profile information
• Questions about academic or examination records
• Payment or receipt issues
• Requests related to access, correction, or deletion of personal information, subject to academic, legal, statutory, and institutional record retention requirements

Some academic and examination records may not be deleted if they are required for official institutional, statutory, audit, examination, or legal purposes.

9. Account Access and Deletion Requests

The app is intended for admitted students and access is linked to institutional records. If a student wants to stop using the app, the student may uninstall the app from the device.

For requests related to account access, correction, deactivation, or deletion, students may contact the Institute at: admin@iscnagpur.ac.in.

The Institute will review such requests according to applicable academic rules, institutional policies, and legal or statutory obligations.

10. Children and Minor Students

This app is intended for students of Institute of Science, Nagpur. Some students may be minors depending on age and course.

Student data is processed only for institutional, academic, examination, payment, and student service purposes. The app is not intended for advertising, profiling, or sale of student data.

Parents or guardians may contact the Institute regarding privacy questions for minor students.

11. Permissions

The app may use only permissions necessary for its functioning, such as internet access to connect with the Institute server.

If future versions require additional permissions, such permissions will be used only for the stated purpose and this Privacy Policy may be updated accordingly.

12. Third-Party Services

The app may use third-party services for:

• Payment processing
• Hosting and infrastructure
• Secure file storage
• App diagnostics or support, if enabled in future

Such services process information only as required for app functionality, institutional services, payment processing, support, security, or compliance.

13. No Advertising and No Sale of Data

The app does not sell student data.

The app is not intended to show third-party advertising to students.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be made available through the app, website, or app store listing.

Students are encouraged to review this Privacy Policy periodically.

15. Contact Us

This policy applies to the Institute of Science, Nagpur student mobile application and related student services provided through the app.